We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Рюкзак не плохой, но чисто для города, не для тяжестей. В более жестких условиях не выдержит. Шнур стягивающий рюкзак не положили. И лямки не вдели, а вдеть их оказалось невозможно, пришлось распарывать швы на концах лямок. За это снял 3 звезды. так как потратил сверя на занятие ерундой и покупки шнура.
The quality is excellent. Very durable, well stitched, with lining. Looks Square when empty
i love this backpack
Really cool backpack. But it’s a bit smaller then it looks. But my tablet fits perfect so that’s fine
Super backpack made very neatly. Shipment delivered in approx 2 weeks handing. 100% consistent with the description. Recommend goods 0
Exceptional quality, great design, fits a laptop perfectly. The bag is made of a really nice material too. Get this bag
Gran calidad. Lo recomiendo
The backpack is very beautiful, stylish. How to wear will see. Thank you for the fast delivery. Good luck to you.
Good quality and fast shipping (Spain)
just like the picture
Would it be 2-4% more, would be cool. And so, a wonderful backpack. Looks good. I had to wait a lot, though. Now, I think I'll buy a bag for him.
quality is good
came in sooner than expected! I was a little worried because it looked kind of small in the pictures of other customers but It looks exactly like the picture. nice material. it has a factory smell but I mean what did you expect.
Все нормально, но продавец идёт нахуй за то что не всунул лямки заранее, мне пришлось их распарывать чтобы нормально вскнуть. А так всё неплохо если конечно у вас маленькая азиатская спинка и рост 160 см
Backpack is wonderful, sewn well, the fabric is dense
Excellent Hood, quality of the tower
The backpack is very beautiful, good quality and material, but the straps are short, the pockets are small and narrow, if there is something (especially in small ones), it is no longer convenient to get it. This is one big minus.
The size is not indicated, I would like a little more, but in the rest-good.
Good quality! Fast shipping!!!
The bag is normal, the daughter is happy. But the store only sent it in a week. Track wasn't tracked. It was shown that in China there was a month, moving from one place to another. Then I think I left the country... And silence. But the bag itself is normal. You can take it.
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