We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivered before the appointed time, the quality is not worse than torgosh with extra charges, I liked it))
Nice panties. I did not have time to take a picture, my son took away. Thank you
Quality is good, but I'm small... Very much undersize
Very good, beautiful trousers but I immediately say that they are small, as I realized so it should be. Therefore, it is better to either wear long socks or order 2-3 sizes larger
I got it. I don't know about you, but I'm fine.
A XL is a European L.
got the item, not hot at all, for spring season, thanks store
Ordered in accordance with the table. Size did not fit
Very nice quality and design. Recommended to buy from this store
The order was made by 04/11 and received by 27/11 it took less than a month to receive. Size s equals the size of a 10-12 year old. I ordered the white, but the white part is a little yellowish and the black part is dark blue. The design description is correct the fabric is not bad. Pity color tone does not match!
It turned out to be super. Moscow reached 2 weeks. Track tracked. I thought s would be too big for Growth 150, but they turned out to be small and sat perfectly. As a gift socks, for which special thanks! Thank you store.
Thank you, everything has come, all is well, very quickly.
The item is correct but the size does not match the sizes indicated, too bad because the product is compliant and very fast delivery.
it looks different from the picture
great pants they looks very nice
super je recommande
Came in 2 weeks due Corona. nice pants, like in the picture a little bit short. But good pants
The product corresponds well to the order, but I would not have if it goes well in size only after Christmas, because it is a gift for my grandson. Thank you for your work.
ordered july 17, came today august 4. thin material but its fine
not so good material
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