SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of RoyalStreetwear (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://royalstreetwear.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
J'adorel ! Je recommande ce vendeur son sérieux et sa gentillesse ! Le produit est excellent, belles finitions ! Je recommanderai très certainement
Wzielam size XXL and szczupłego chlopaka for 170 SA butt. Qualitatively OK
Great pants
definetely worth every penny, i love them so much.
Good quality and perfect item as described. I will recommend this to whoever is looking for one like it.
I wanted to add to my street wear collections and needed paints that could work with a few outfits; found these and have enjoyed them a lot!
These joggers are great for summer, even though they are black, they are cool and thin !! Overpriced but nice!
perfect
доставка быстрая , получили через 2 недели . Штаны хорошего качества , понравились . продавца рекомендую
Bien, pero ojo con la tallas son pequeñas, una XL es como una M-L en Europa.
Great shit. For their money are made well.
Pants length is original or old Mont ground cover
Very fast and good, the sizes are small eye. Boy with 16 years 162cm height XL.
Arrived fast, good material, the right size. Top
The quality of the pants leaves much to be desired, although for the price it has it could be much worse.
Thank you, item great
бомбовые штаны
I like this material and the color is great. After getting tired of these two colors, I might buy two more. It is definitely recommended for people who want to use it regularly or even exercise, because I use both at the same time. The weather is warm, very suitable for today's weather.
I bought these sweatpants based on the price but they are quickly becoming my favorite pair. They are plenty warm, very comfortable and stylish all while being very affordable. Would suggest to anyone looking for a great pair of sweatpants (and that are stylish with a hemmed pant leg)
These are my go to joggers for my son. An excellent value for the price.
Not only are these sweatpants very comfortable, but they are also pretty good quality. I've used them and washed them several times, and there has not been any issue of discoloration or damage. Also, considering the price of these sweatpants in addition to their quality, I am very happy with my purchase.
ok